1. Shipping Information
All shipments are made through the following couriers:
Standard: Olva courier & Cruz del Sur cargo
2. Shipping Options
- Standard (2-7 business days)
- Provinces (4-10 business days)
3. Product changes
We are receiving a high demand for orders, so product changes will be made SINCE THE STORE IS OPERATIVE (Estimated date: The first days of July) and always SUBJECT TO AVAILABLE STOCK at the time of change.
All our garments are made with the best materials and with great attention to detail. If any of the items in your order are defective or incorrect, please email us at firstname.lastname@example.org for an exchange within a period of no more than 5 days after receiving your order. You must send the garment to our warehouse and the change of garment will be possible only if:
- The garment or item has not been worn and is in its original condition
- No more than 5 days have elapsed after receiving the order
IMPORTANT: All items on SALE / SALE are final sale and no changes are accepted.
In all cases, once your item (s) has been received at our warehouse, you will have credit for the value of the items purchased. This will be used for the desired exchange, so that any price difference between the items can be resolved during checkout. This guarantees the availability of products for exchanges and shipping costs will be included in the transaction.
We do not issue refunds for products sold, so we ask that you choose carefully. However, we are happy to exchange items.
If you have any further questions regarding our return or exchange policy, please contact us at email@example.com